The below information only applies once restrictions and lockdowns have been lifted. Otherwise the information below is a guidance only for the future but is subject to change as per government guidance and law. This will be monitored and updated as and when information becomes available. Please also check the government website for updates as an extra precaution. Shadows of York has the right to cancel at any time without notice if required to do so by law.
All tickets purchased through Trip Advisor will be refunded by Trip Advisor.
As of 14th September 2020 the governments ruling is that no more than 6 people can meet up. This means that you may not purchase any more than 6 tickets at one time per tour and only a max of 6 from one or two households/bubbles. These change regularity so please visit the government website for regular updates.
CURRENT YORK RESTRICTIONS: Lockdown is currently in place. Tours will not commence until May 2021 unless anything changes.
If the tour has to be cancelled due to lockdown restrictions a full refund will be issued.
The tour is legally allowed to accommodate up to a maximum of 30 people for an outdoor event. However Shadows of York will aim to have less than this to ensure social distancing is achieved.
The tour is completely outdoors and you will be advised on where to stand at a safe distance throughout the event by your guide.
You may be advised to wear masks while we walk through public areas to get to our various locations. Your guide will explain this at the start of the tour.
Please wash your hands regularly.
DO NOT ATTEND IF YOU FEEL UNWELL no matter how mild the symptoms.
If the guide deems you are unwell then you will be asked to leave
and a refund will be issued.
Shadows of York is not responsible for providing PPE. Customers must supply their own masks and hand sanitiser.
If government guidelines change to masks being worn outdoors as compulsory then you must supply and wear them at all times.
All Children must be supervised by an adult at all times.
Thank you for your support for small business's and I hope to be haunting you all soon!